Rental deposits can represent a large amount of money for an ordinary household. It's important to document the condition of the property when moving in and out — a tenant who can demonstrate the property's condition is in a stronger position if a disagreement arises about deductions, and disputes can be taken to a Rental Housing Tribunal.
Source: Western Cape Government — Tenant FAQs
Frequently Asked Questions
Can a landlord deduct money from my deposit?
Potentially, for legitimate amounts owed or qualifying damage.
Should I photograph the property when I move in?
Yes — photographs can provide useful evidence of the property's condition.
What if the landlord refuses to return the deposit?
A tenant may consider using the applicable dispute-resolution mechanisms, including the Rental Housing Tribunal.