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Loyalty Programme Points Are Usually Worth Less Than They Look

Retail and airline loyalty programmes reward spending with points, but the actual rand value when redeemed is often lower than the headline earn rate suggests, once redemption restrictions and expiry dates are factored in.

Understanding this helps consumers avoid a common trap: changing genuine purchasing decisions purely to "earn points" when the resulting reward is worth less than the extra amount spent to get it. Loyalty points can still be a genuine benefit for spending a consumer was already planning to do anyway.

Frequently Asked Questions

Do loyalty points typically expire?

Many programmes do set expiry periods or require a minimum level of ongoing activity to keep points valid, so it's worth checking the specific programme's terms.

Is it ever worth changing where you shop just to earn more points?

Generally only if the destination retailer offers genuinely comparable pricing and quality — earning points is rarely worth paying a meaningfully higher price for the same goods.

What's the simplest way to get real value from a loyalty programme?

Using it passively on spending you were already going to do, at retailers you'd choose anyway, rather than adjusting purchasing behaviour specifically to chase rewards.

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